You do not need to know exactly what you have injured before booking your first physiotherapy appointment. You may have a clear starting point, such as a sporting incident, or discomfort that has gradually become harder to ignore.
The first appointment is an opportunity to explain what is happening, have the problem assessed and understand the options. You should be able to ask questions throughout.
Start with what matters to you
We will ask about your symptoms, medical history and the activities that are difficult. Tell us how the problem affects your day and what you want to get back to.
That might be work, sleep, exercise or simply moving more comfortably around the house. You do not need a sporting goal for the appointment to be worthwhile.
It can help to write down the questions you most want answered. If you have had previous treatment, explain what was helpful and what remained unclear.
Bring relevant information to your first physiotherapy appointment
Have a list of medicines and details of important health conditions available. Bring relevant referral letters, scan reports or surgical instructions if you have them.
Wear clothing that allows the relevant area to be assessed and lets you move comfortably. If you are unsure what to wear or need adjustments to the appointment, contact us beforehand. You can also discuss any concerns about examination or treatment when you arrive.
Assessment guides the next step
Depending on your symptoms, the clinician may examine movement, strength and relevant tasks. They will explain what they are doing and ask for your consent.
An assessment does not always lead to the same treatment. Advice, exercises and hands-on techniques may be considered. Sometimes medical review or another service is more appropriate. We will explain the reasoning rather than assume you need a particular technique.
Leave your first physiotherapy appointment with a clear plan
Ask what the findings suggest, what you should do between appointments and how progress will be reviewed. If exercises are recommended, you should know how to perform them and what to do if the response is different from expected.
You can also ask about appointment costs and the likely review arrangements. Where there is uncertainty, it should be explained clearly rather than replaced with a promise about the number of sessions you will need.
Choosing an appointment
If you are unsure which service to book, describe the symptoms when you contact us. We can help direct the enquiry appropriately.
Explore our physiotherapy service, meet the team or find a clinic to plan your visit.
Further reading: NHS 1
